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The dog grooming company is a personal pet parlour that offers a selection of grooming services and treatments to ensure your best friend looks and feels their very best.
We cater for dogs and cats in a calm, relaxing environment where your pet can be groomed, clipped and preened and revitalised.
Our fully trained groomer will meet your individual requirements, whether you are treating your pet to a mud bath, massage, de-shed or groom, we promise to give your friend our undivided attention.
Our fully trained groomer will meet your individual requirements, whether you are treating your pet to a mud bath, massage, de-shed or groom, we promise to give your friend our undivided attention.
Founder & Head Groomer
The Dog Grooming Co is owned and operated by its founder, Vicki Gardiner. A qualified and attentive dog groomer.
Vicki will treat your friend as an individual ensuring your dog is relaxed and comfortable before any services are conducted.
We provide a safe calm environment to ensure your dog is relaxed throughout the session.
Fresh drinking water is available and will be provided for your friend.
We provide regular breaks to keep your dog as stress free as possible
We encourage you to bring your dog to meet us, if you are a new customer, prior to booking a session.
We are fully qualified and insured and we love dogs.
Dog Grooming Co require 24 hours’ notice to change or cancel your appointment. – Failure to offer at least 24 hours in advance may result in a charge equivalent to the price of the full groom and must be paid prior to your next grooming appointment. Giving advance notice gives us the opportunity to fill your grooming slot and rearrange our schedule.
For your convenience, here are answers to the most frequently asked questions. If you can’t find the answer you are looking for, please feel free to get in touch and we’ll be happy to answer any question you may have.
Dog Grooming Co require 24 hours’ notice to change or cancel your appointment.
– Failure to offer at least 24 hours in advance may result in a charge equivalent to the price of the full groom and must be paid prior to your next grooming appointment. Giving advance notice gives us the opportunity to fill your grooming slot and rearrange our schedule.
As your friends guardian, please advise us of any medical, physical, emotional issues, allergies, sensitivities, or pre-existing conditions and any treatment they are receiving prior to grooming taking place. Such conditions may include, but are not restricted to, prior surgeries, hip or joint issues, warts, moles, ear infections or skin problems.
In the event that we discover any conditions or problems we will notify you when you collect your dog, or in urgent cases we will contact you immediately. Dog Grooming Co can not be held responsible for any conditions or problems discovered during grooming or associated treatments.
Should we when grooming find that your dog is carrying fleas, we will for the well being of your friend treat the condition with a flea shampoo, extra bathing and remove the fleas, this will result in an extra charge.
Generally 4-8 weeks between appointments keeps your dog in good condition. is advisable to re-book your pet in on the day so your next appointment is reserved to avoid disappointment.
It depends on each individual dog, its age, breed, temperament and required style. Generally a minimum of two hours, however we will advise you at the start of grooming.
For some senior dogs the grooming experience can be a stressful event. We will try and make the experience as comfortable and stress free as possible. Only grooming work that your dog will tolerate will be carried out as we will not groom any dog if it causes them any undue stress.
All work you, as the owner have requested will be attempted, however if your dog does become unduly stressed we will groom your dog to ensure his cleanliness and comfort only, as dog lovers our primary concern at all times is the welfare and care of your best friend.
Please ensure that your dog has been given the opportunity to be relieved and walked prior to the grooming or spa treatment as this will ensure that they are not stressed or anxious and get the maximum enjoyment from their grooming experience.
We will never perform any grooming procedure that causes pain or a level of stress that we think is inappropriate.
In some situations, this can include nail trimming, if your dog has had issues in the past at groomers please let us know so we can make adjustments to reduce the stress your friend might feel.
Yes, we have all the necessary equipment in the salon for dealing with large breeds.
As soon as its injections are completed it is a good idea to bring them in so we can discuss your new puppy’s grooming routine. It is also a good opportunity to get them used to the sights and sounds of the salon.
Please keep in mind that a matted coat can cause numerous health conditions including itching, irritation, and skin infections. Removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles and skin folds that have become trapped and hidden in your dog’s mats. Heavy matting can also trap moisture on the dog’s skin, which if untreated can cause fungus or bacteria to grow causing skin irritations. Dog Grooming Co cannot be held responsible for any pre-existing conditions due to a matted coat, however in the event that we notice any unusual condition we will inform you.
If your friend is heavily matted, there is only so much we can do, your dog needing to be brushed for more than an hour is not fair on them and may cause them undue stress and or illness. The coat will therefore likely need to be cut short, which will enable us to start over with undamaged hair at the next agreed grooming appointment. If we feel that we can de-matt some or all of your dogs coat then we will.
We will only attempt to de-matt your dog if they are not showing signs of stress or anxiety.
In the event that we are unable to complete a full groom or any treatment that has been pre-booked due to excessive matting or the dog not being available at the allocated appointment time, then we reserve the right to stop the groom or treatment if started and request that an additional appointment is made for such work to be completed. All additional work will be at the expense of the owner.